10 must-have features for your event management tool in 2023

Imagine being able to plan, execute, and manage events with ease, without having to worry about the endless details and logistics that come with it. With the advancements in event technology, this dream is now a reality. Event managers have access to a wide range of tools that can help them streamline processes, engage attendees, and measure the success of their events like never before. But with so many options available, it can be overwhelming to know where to start. That’s why we’ve put together a list of 10 must-have features you should look for in your event management tool. From live polls and Q&A sessions to mobile apps and customer support, these features will help ensure your events are a resounding success. So, if you’re ready to take your event management to the next level, read on!

Live Poll and Q&A: Live polls and Q&A sessions can add an interactive and engaging element to events. Your event management tool should provide easy-to-use features to create and manage live polls and Q&A sessions, allowing attendees to participate and engage with speakers and presenters.

Integration: A good event management tool should integrate with other tools and platforms you’re already using, such as marketing automation platforms, project management tools, and CRM systems. This will help you streamline processes, reduce manual data entry, and save time.

Meetings Manager: An effective event management tool should provide a meetings manager to help you schedule, organise, and manage all aspects of your events. This should include the ability to manage attendees and agendas, and send reminders and notifications to attendees.

Registration: An essential component of event management is attendee registration. Your event management tool should provide a seamless registration process for attendees, with features such as customisable registration forms, and the ability to give real-time agenda updates.

Reporting and Analytics: To measure the success of your events, it’s important to have robust reporting and analytics capabilities. Your event management tool should provide detailed insights into attendance, engagement, and other key metrics, helping you make informed decisions about future events.

Email Marketing: Effective email marketing is critical for promoting your events and reaching your target audience. Your event management tool should provide easy-to-use email marketing tools, such as email templates, to help you create and send professional, personalised emails to promote your events.

Native Mobile Apps: With more and more attendees accessing event information and registering for events through their mobile devices, it’s important that your event management tool is mobile-friendly and has a companion mobile app that attendees can use to easily access the event information. 

Flight Manager: For events that require attendees to travel, a flight management feature can be incredibly useful. This should allow attendees to easily choose the flights of their choosing during the registration process. 

Print Attendee Badges Onsite: The ability to print attendee badges onsite can save time and effort for both attendees and event managers. Your event management tool should provide an onsite badge printing solution to ensure a smooth check-in process for attendees.

Customer Support: Finally, it’s important to have access to excellent customer support. This should include a range of support options, such as email, phone, and live chat, to help you get the assistance you need when you need it.

In conclusion, a robust event management platform can make the planning and execution of events much easier and more efficient. By looking for these top 10 must-have features when selecting a tool, you can ensure that you have the right solution in place to meet the needs of your organisation and your attendees.